Urban Living Center

Experts say that at least 90 percent of homebuyers rely on real estate agents for advice and guidance. But with more than 8,000 Kansas City area residents holding real estate licenses, how do you find someone who
knows the market, represents your interests and operates with an emphasis on integrity and service?

KC Magazine can help. The magazine formed a partnership with Crescendo Business Services to find out which real estate agents have most consistently wowed their clients. The Selection Process Crescendo surveyed, by mail and phone, all Kansas City area residents who purchased a home over $100,000 within a 36 month period (July 2006 to August 2009) and 5,000 subscribers of KC Magazine. An additional 245 surveys were sent to mortgage and title companies who are often best able to judge a real estate agent’s technical skills and knowledge.

On the surveys, recipients were asked to evaluate only real estate agents whom they knew through personal experience. They were asked to evaluate them based upon ninecriteria: customer service, communication, finding the right home, integrity, negotiation, marketing the home, market knowledge, closing preparation, and overall satisfaction. Only original surveys—no copies— returned in their specially designed envelopes
were accepted as valid. Crescendo carefully scored and screened each qualified agent with the Kansas and Missouri State Real Estate Commissions databases to make certain that licenses were up-to-date and that no
disciplinary actions were pending.

Then, before finalizing the list, the real estateagents were reviewed by a blue ribbon panel of local industry experts. The panel consisted of realty company executives, professional and trade association officers and others directly involved in housing-related businesses.

The resulting list of Five Star Real EstateAgents is an elite group, representing less than 7 percent of licensed agents in the Kansas City area.

Coldwell Banker John Moffitt & Associates and the Urban Living Center are proud to announce that Jason Sharpsteen, Matt Zammar, Joe Woods & Jodie Iams have all been named to this prestigious list. Congratulations to our outstanding associates for receiving this honor!